Commerce Bank has been recognized by Greenwich Associates, the leading provider of global market intelligence and advisory services to the financial services industry, with eight 2017 Greenwich Excellence Awards. Seven of the awards recognize achievements in the middle market banking category ($10-500MM) and another in the small business category ($1-10MM). A complete listing of Commerce’s awards in both categories is included below.
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Speaking to the awards, Kevin Barth, president and chief operating officer, Commerce Bank, Kansas City region, said, “The world of financial services is changing rapidly, bringing a new array of opportunities and challenges to banks. Successful banks will rise to these challenges and thrive in this changing environment. This recognition is a reinforcement that Commerce has done just that. As an organization with more than 150 years of experience and financial strength, we are well-positioned to thrive and deliver exceptional service to our customers today and well into the future.”
Recipients of the Greenwich Excellence Awards are based on interviews with over 25,000 executives across the country, from which a relatively small number of more than 600 eligible providers stand out as differentiated across a series of qualitative metrics measured by Greenwich Associates. The awards recognize both national as well as regional performance, regardless of the bank’s size.
Commerce Bank was recognized with eight Greenwich Excellence Awards in the following categories:
| Middle Market Banking ($10-500MM) |
| Cash Management – Overall Satisfaction |
| Cash Management – Overall Satisfaction – Midwest |
| Likelihood to Recommend / Net Promoter Score |
| Likelihood to Recommend / Net Promoter Score – Midwest |
| Overall Satisfaction |
| Overall Satisfaction – Midwest |
| Proactively Provides Advice – Midwest |
| Small Business Banking ($1-10MM) |
| Likelihood to Recommend / Net Promoter Score – Midwest |
About Commerce Bank
Commerce Bank is a subsidiary of Commerce Bancshares, Inc. (NASDAQ: CBSH), a $24.8 billion regional bank holding company, as of December 31, 2017. For more than 150 years, Commerce has been meeting the financial services needs of individuals and businesses. Commerce provides a full range of financial products to consumer and commercial customers, including personal banking, lending, mortgage banking, wealth management, brokerage and capital markets services. Commerce operates in more than 330 locations in the central United States and has a nationwide presence in the commercial payments industry.
For additional information, please visit www.commercebank.com.
About Greenwich Associates
Greenwich Associates is the leading provider of global market intelligence and advisory services to the financial services industry. We specialize in providing fact based insights and practical recommendations to improve business results. Our data focuses on the key metrics required for effective business management: operations performance, service quality, sales effectiveness, share of wallet, market share, brand, and behavioral trends. We are based in Stamford, CT with additional offices in Pleasanton, CA, London, Singapore, Tokyo, and Toronto. Please contact us for further information or to arrange an interview with one of our consultants. You can visit our website, www.greenwich.com, for more information.